Cloud Infrastructure Engineer

Salary: £45,000 - £55,000 per annum based on experience


HR Director, Victoria James04 April 2021

About the role

We’re looking for a Cloud Infrastructure Engineer to join our team in Bristol to help with the design, deployment, configuration, maintenance and support of cloud services for our internal business critical systems/services and client facing production solutions for clients such as the Royal Navy, Honda, Orange, and many other leading global brands.

This is a great opportunity for someone to use their experience to help shape, design and lead the implementation of several key initiatives, aimed at accelerating the modernisation our internal systems in-line with a cloud-first approach.  Supporting the business to transition to a more flexible, scalable approach that supports a distributed workforce and hybrid working model.

We’re looking for someone who is enthusiastic, excited by the prospect of learning new technologies and has plenty of Microsoft 365 & Azure experience working with enterprise-level software and smaller-scale solutions alike.


Day to day, we’d expect you to be carrying out the below activities as part of your job:

  • Supporting the Head of IT in driving transformation within the business
  • Act as a technical lead on infrastructure projects
  • Mentoring, supporting and upskilling junior members of the team, as well as the wider engineering team and agency (where appropriate)
  • Contributing to improving quality and ways of working in the engineering team
  • Building out our capabilities within the internet IT infrastructure with the use of cloud technologies (IaaS, PaaS, SaaS)
  • Supporting the transition from traditional infrastructure management into a modern, cloud-based approach. 
  • Designing of secure, scalable high available hosting infrastructure architecture solutions for clients
  • Supporting technical discovery for initiatives to improve our IT systems and security posture
  • Keeping up to date hosting requirements for key supported platforms (e.g. Sitecore & Umbraco)
  • Keeping up to date with cloud technology (primarily Azure, AWS) and the architectural possibilities with those platforms
  • Supporting the ongoing development of our managed services offering.
  • Supporting the wider business in maintaining our security compliance e.g. ISO 27001 and Cyber Essentials (Plus)
  • Ensuring backup and recovery infrastructure is improved, maintained, and tested.
  • Provide 3rd line support via Service Desk


We need you to have:

  • Strong IT background around support and system administration
  • Strong infrastructure capabilities
  • Strong experience of supporting Azure Cloud services (IaaS, PaaS)
  • Identity & access management experience (Azure AD, AD DS, Azure AD DS, SSO)
  • Strong experience of supporting on-prem and cloud services
  • Strong experience in Microsoft 365 cloud services
  • Device management experience (Jamf and Intune)
  • Excellent experience of Windows Server, IIS, SQL Server, Active Directory
  • Good experience of IP networks across firewalls, routing & switching, VLANS and VPNs and remote access
  • Experience of supporting or both Windows and Mac based estates
  • A strong understanding of working with best practices in Cyber Security

Bonus points if you also have specific experience with:

  • PowerShell and scripting experience
  • AWS, GCP experience
  • IaC experience (Bicep, ARM, Terraform, Ansible etc.)
  • Virtualisation/Virtual Desktop experience
  • Good general knowledge in Linux systems
  • ITIL framework experience
  • Azure/AWS certifications
  • DevOps practices

Tech aside, these characteristics are very important to us:

  • Great problem solver
  • Enthusiasm for what you do
  • Excellent communication & stakeholder management
  • Strong documentation skills
  • Be able to give and receive feedback with an open mind
  • Passionate about the quality of the end product
  • Great time management skills
  • A good multitasker
  • Have and maintain good awareness of industry trends, best practices, and standards
  • Adaptable at the pace of an agency
  • Be able to take on the challenge of learning new tools and frameworks

We offer all the usual fun benefits associated with a digital agency plus flexible working hours, the ability to work from home and 27 days holiday, plus bank holidays. We welcome fresh opinions and strive for an inclusive environment.

If this role suits you down to a tee, apply now. No agencies please.


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