Senior UX consultant

Salary: CompetitiveLocation: London

We are looking for an experienced UX practitioner to join our growing team. Our UX team of eight is evenly split across our Bristol and London offices, this position will be based in the London office.

What you’ll be doing:

You'll take a leadership role on key projects, play an important part in our business development process and line manage a junior team member. This position will provide the right person with the opportunity to play a leading role in evolving our working practices, as well as valuable experience working on significant programmes of work for clients including the Royal Navy, Honda and Versus Arthritis.

This is an exciting period of growth for Great State and this hire is an important part of powering our future capabilities. In return, we will provide the successful candidate with the opportunity to take ownership of their responsibilities, actively encouraging innovation and personal development.

Who we’re looking for:

This is a role that will have a mixture of leadership and hands on responsibilities. Accordingly, we're looking for someone with the authority and expertise needed to take leadership roles on significant programmes and projects. You'll likely have around five years experience of user centred design and service design processes, this could have been gained in either an agency or client side environment.

We work with significant organisations across the commercial, third and government sectors. As a senior member of the team, we need someone comfortable working closely with senior clients whilst simultaneously taking responsibility for the work of junior colleagues working with you on projects.

You’ll be comfortable with leading discovery processes, definition tasks including taxonomy development, content planning and prototyping and evaluative research techniques. The majority of our development is delivered using agile methodologies, so experience working in this way would also be beneficial.

You'll need a broad skillset to do this job well, but mapping is central to many of our processes, so particular expertise in qualitative research would be valuable.

This role will also have formal line management responsibilities. We're open to someone stepping up in this area, but if it's not something you've done before, experience of supporting or mentoring in a more informal context would be considered valuable.

Someone who can thrive in commercial contexts. Whether defining a project methodology, proposing an idea to an existing client or presenting in a pitch environment, we need this individual to be able to translate their expertise into compelling and commercially appealing opportunities.


To apply, please email with your CV and a short cover letter. If you'd prefer a more informal conversation in the first instance, please get in touch using the same email address.

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