Senior UX consultant

Salary: CompetitiveLocation: London

This is an exciting period of growth for Great State and this hire is an important part of powering our future capabilities. We’ve been going since 1997 and our continued success has been grounded in utilising the awesome power of technology to do great things for our clients. This role is based in our East London office and will be part of a newly formed multi-disciplinary delivery team.

This is a senior figure within our UX team, and also our London office. For the right person, it’s an opportunity to play an important role in evolving our working practices, as well as providing valuable experience working on significant programmes of work. It will be hands on at times and leading in other moments. We're open to someone stepping up in this sense, but it’s an important part of the role, so it’s got to be something you want to do.

Our size and independence can offer you the best of both worlds – we're big enough that you’ll get to work with significant clients on challenging problems, but small enough that everyone has a powerful and important voice.


  • Leading user research tasks throughout the lifecycle of a project. This will involve defining methodologies and working with a team to conduct interviews, run user testing sessions and synthesise findings into activities and outcomes that add value to our clients.

  • As part of a collaborative effort to develop high quality experiences across a spectrum of devices, you will lead on creating taxonomies, content planning, design and prototyping tasks.

  • Shaping the right solution, ensuring definition and design processes are delivered efficiently and to the highest standard.

  • Playing an important part in our business development process, including proposal writing and attending pitches.

  • Being a senior figure in our rapidly growing London office. This will include managing and mentoring junior colleagues.


  • Around five years’ experience of user centred design and service design processes.

  • Experience of leading user research projects and translating findings into ideas that shape impactful products and services.

  • A strong working understanding of pattern libraries and design languages, and the value that quality design operations brings to a project team.

  • A good understanding of Sketch and prototyping software.

  • Hands on understanding of a variety of delivery methodologies, including agile.

  • The authority, expertise and confidence needed to take leadership roles on significant programmes and projects.

  • A great team player who can collaborate closely with developers, copywriters and UI designers as part of a multidisciplinary team.

  • Someone who enjoys mentoring and inspiring those around them.

  • A commercially savvy operator who is keen to build positive working relationships with existing and prospective clients, and has the gravitas to present work to clients of all levels.

  • Someone enthused by the opportunity to set the culture and working practice of a quickly growing office.


To apply, please email with your CV and a short cover letter. If you'd prefer a more informal conversation in the first instance, please get in touch using the same email address.

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