Keeping pace with customer expectations

08 November 2017 Searcy's at The Gherkin . 12:00 - 15:00

Enjoy awe inspiring views from The Gherkin at this exclusive working lunch and discover:

How to manage your business in the now

How well does your business match up to consumer expectations? Consumers expect an 'Uber' within 4 minutes, a ‘Deliveroo’ in 10, immediate banking and entertainment on demand. Not only that, they expect full control of the experience. With disruptor brands redefining engagement, a digital first approach is critical if you are to avoid sliding into irrelevance.

Jon Reay, lead strategist, Great State, will show how our digital momentum approach helps clients like Honda Europe, the Royal Navy and Arthritis Research UK enhance the customer experience with innovative digital products and services that ensure they keep pace.

Paul Fennemore, digital transformation expert, academic and Sitecore specialist, will explore ‘business in the now’, customer expectation management and ways that technology can improve trust, support, engagement and brand advocacy.

This collaborative working lunch takes place at Searcy’s, The Gherkin, with breathtaking views across the city of London. Listen, learn and share ideas with other leading brands at this exclusive senior digital marketing event.

Places are free to senior brand executives but places are very limited, so please book early to avoid disappointment.

This is a past event. For information on our upcoming events please email us at: